Contact AIActGuide.net

AIActGuide.net answers messages about its EU AI Act pages through one editorial mailbox, editorial@aiactguide.net. The mailbox is the only contact channel of the site, and trust pages such as this one carry no form.

AIActGuide.net is published under its site brand and covers Regulation (EU) 2024/1689, in force since 1 August 2024, as amended by Regulation (EU) 2026/1744, in force since 27 July 2026. Each page of this independent guide to the EU AI Act explains what the act requires and cites the provision concerned. The guide is not part of any EU institution, so it corrects its own pages but gives no official answers.

Compiled by the AIActGuide.net Editorial Team from the Official Journal text; how we check every statement: methodology.

How to Reach the AIActGuide.net Editorial Team

The AIActGuide.net editorial team is reached by e-mail at editorial@aiactguide.net; this page carries no contact form. A useful message names the exact passage and contains three items:

• Page URL, for example aiactguide.net/high-risk/.
• Statement concerned, quoted as it appears on the page.
• Primary source with its date, for example the article of Regulation (EU) 2024/1689 or a Commission document.

The guide is published in English, with German and French versions planned after the launch phase. The editorial team has no telephone line and no named contact person.

What to Write to the Editorial Team About

Four kinds of message help the editorial team: corrections, new official documents, questions about a source and feedback on a page or tool. Each kind of message needs different details and leads to a different step:

New official documents are the most useful tips, because each one can change several pages at once. Four kinds of document trigger an update under the editorial policy: an amendment of the act (a new consolidated version), a new or updated Commission guideline, a national implementation law and the citation of a harmonised standard in the Official Journal.

How Reported Errors Are Checked and Corrections Published

Every reported error is checked against the primary source, starting with the Official Journal text on EUR-Lex, before a page changes. The source order and the way corrections are recorded follow the editorial policy on corrections: first the Official Journal and EUR-Lex, then the Commission and the AI Office, including the AI Act Service Desk, then the Legislative Observatory and the Council for procedure status, CEN-CENELEC and the Official Journal for standards, and national gazettes and competent authorities for national law. Law-firm and blog pages serve only to discover documents.

The Official Journal texts are authentic, while the consolidated text 02024R1689-20260727 is a documentation tool. A corrected page shows an updated date and a change note. Commission guidelines are checked as non-binding documents, because authoritative interpretation of the AI Act rests with the Court of Justice of the EU.

What the Editorial Team Cannot Answer: Individual Cases and Legal Advice

The editorial team does not give legal advice on individual cases and does not decide whether a specific AI system complies with the AI Act. Questions such as "is our recruitment tool high-risk?" or "does our chatbot meet Article 50?" ask for an assessment of one system, which the pages of this guide never make.

The compliance checker of this guide gives an orientation, not a legal assessment. It walks through role, scope and risk category and never returns a "compliant" verdict.

Requests for support with a specific AI system go through the provider-request form on the topic pages of this guide. That form passes the request to independent providers.

Where Official AI Act Questions Go

Official questions about the AI Act go to the European Commission or to the authorities of the Member States, not to an independent publisher. Each question type has its own channel and legal basis:

Official Help from the European Commission

The European Commission runs the AI Act Service Desk, launched on 8 October 2025, as its online help point for the AI Act. The AI Act Service Desk offers five components: the Compliance Checker, the AI Act Explorer, an online question form, an FAQ and national resources. Questions to the Commission go through the navigation item "Contact the AI Act Service Desk". The Service Desk is hosted by the European AI Office, which is a Commission function under Article 3(47) of Regulation (EU) 2024/1689, established by Commission Decision C(2024) 390 of 24 January 2024, and not an EU agency.

Authorities in the Member States

Under Article 70(1) and (2) of Regulation (EU) 2024/1689, Member States shall designate at least one notifying authority and at least one market surveillance authority, and shall designate one market surveillance authority as single point of contact. Article 70 applies since 2 August 2025, the date by which Member States had to make public how their authorities and single points of contact can be contacted.

The Commission publishes the list of single points of contact. Under Article 70(8), as replaced by Regulation (EU) 2026/1744, national competent authorities may provide guidance and advice, in particular to SMEs, including start-ups, and small mid-cap enterprises (SMCs).

National supervision questions go to the authority of the Member State concerned. The AI Act national competent authorities of all 27 Member States are listed by country on this guide. Under Article 85, which applies since 2 August 2026, any natural or legal person with grounds to consider that there has been an infringement of the act may lodge a complaint with the relevant market surveillance authority; Article 85 gives no right to a particular outcome.

Contact AIActGuide.net: Related Questions

Publisher independence and the handling of contact e-mails complete the contact information of AIActGuide.net.

Is AIActGuide.net an Independent Reference?

AIActGuide.net is an independent reference on the EU AI Act, published under the site brand and not affiliated with the European Commission, the AI Office or any EU institution. The independent reference page sets out who publishes the guide and on which principles.

Official EU sites on the AI Act sit on europa.eu domains, such as ai-act-service-desk.ec.europa.eu and digital-strategy.ec.europa.eu.

How Does AIActGuide.net Handle the Privacy of Messages?

Contact e-mails are used only to answer the message. The privacy policy sets out what the site collects and for how long. A message never adds the sender to a mailing list, and the site runs no analytics, uses no ad vendors and sets no tracking cookies.

Frequently Asked Questions about Contacting AIActGuide.net

Does AIActGuide.net give legal advice on an individual AI system?

No. AIActGuide.net explains what the AI Act requires and never decides an individual case. Its compliance checker gives an orientation about role and risk category, not a legal assessment, and never returns a "compliant" verdict.

Is AIActGuide.net part of the European Commission?

No. AIActGuide.net is an independent publisher, not a Commission body or service. The Commission's own help channel for the act is the AI Act Service Desk, launched on 8 October 2025.

Can I suggest a new official document or a missing topic?

Yes. Suggestions go to editorial@aiactguide.net with the document number, date and official URL. Amendments of the act, new or updated Commission guidelines, national implementation laws and citations of harmonised standards in the Official Journal trigger an update.